This is a comprehensive Privacy Policy specifically tailored for RX Family. It covers data collection, TCPA compliance, and consumer rights, ensuring your lead generation business operates transparently and professionally.
Privacy Policy
Effective Date: February 4, 2026
At RX Family (accessible via therxfamily.com), we are committed to protecting the privacy and security of our users, clients, and consumers. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website or utilize our lead generation and pay-per-call services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to an individual (“Personal Information”).
- For Clients/Partners: When you register for an account, we collect your name, business email, phone number, company details, and billing information.
- For Consumers (Leads): Through our proprietary platform and network of partners, we collect information provided by consumers seeking products or services. This may include names, contact details, geographic location, and specific interests related to the inquiry.
- Usage Data: We automatically collect technical data such as IP addresses, browser types, device information, and how you interact with our website via cookies and similar tracking technologies.
2. How We Use Your Information
RX Family uses the collected data for the following purposes:
- Service Delivery: To facilitate the connection between consumers and businesses (lead matching).
- Platform Optimization: To maintain and improve our proprietary technology and user experience.
- Communication: To send account updates, newsletters, and marketing materials (you may opt-out at any time).
- Compliance: To verify identities and ensure all leads meet our rigorous quality and legal standards.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties for their own marketing purposes without your consent. However, we may share information in the following instances:
- Lead Matching: Consumer data is shared with our verified business partners to fulfill a request for services or products.
- Service Providers: We may share data with trusted third-party vendors who assist in our operations (e.g., payment processors, hosting providers, analytics).
- Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights and safety of RX Family and our users.
4. TCPA and Regulatory Compliance
RX Family takes compliance seriously. We ensure that our lead generation methods adhere to the Telephone Consumer Protection Act (TCPA) and other relevant regulations.
- We utilize tools like Jornaya and ActiveProspect to document prior express written consent for consumers being contacted via our platform.
- Clients receiving leads from RX Family agree to maintain compliance with all telemarketing and data privacy laws.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance navigation and analyze site traffic. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain parts of our platform.
6. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet is 100% secure.
7. Your Privacy Rights
Depending on your location (e.g., California residents under the CCPA), you may have the following rights:
- The Right to Access: Request copies of the personal data we hold about you.
- The Right to Rectification: Request that we correct inaccurate information.
- The Right to Erasure: Request that we delete your personal data under certain conditions.
- The Right to Opt-Out: You may opt-out of the sale of personal information or marketing communications.
To exercise these rights, please contact us at info@therxfamily.com.
8. Third-Party Links
Our website may contain links to third-party sites. RX Family is not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any site you visit.
9. Changes to This Policy
RX Family reserves the right to update this Privacy Policy at any time. We will notify users of any significant changes by posting the new policy on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- RX Family
- Website: therxfamily.com
- Email: info@therxfamily.com